Code of Conduct
Welcome to Cost PLUS! We are committed to fostering an inclusive, respectful, and professional environment for everyone—our team members, customers, partners, and community. This Code of Conduct outlines the values and behaviors we uphold to create a positive and collaborative experience for all.
Our Values
- Integrity: We act with honesty and uphold the highest ethical standards in all our interactions.
- Respect: We treat everyone with dignity, kindness, and respect, regardless of their background, role, or identity.
- Inclusion: We celebrate diversity and are committed to building an environment where everyone feels valued and empowered to contribute.
- Innovation: We encourage curiosity, creativity, and a forward-thinking mindset to solve challenges and improve continuously.
- Sustainability: We strive to make decisions that positively impact our environment and society, fostering long-term well-being.
Expected Behaviors
- Be Respectful
- Use considerate language and actions.
- Avoid discriminatory, derogatory, or offensive comments or behaviors.
- Recognize and celebrate differences in perspectives and experiences.
- Foster Collaboration
- Promote open and constructive communication.
- Support and encourage team members and partners.
- Address conflicts with empathy and a focus on resolution.
- Maintain Professionalism
- Represent our company with integrity in all public and private interactions.
- Avoid behavior that could harm our reputation or relationships.
- Be reliable, accountable, and committed to delivering excellence.
- Protect Privacy and Security
- Respect the confidentiality of sensitive information.
- Follow all applicable laws, regulations, and company policies.
- Take Responsibility
- Own your actions and their consequences.
- Report any violations of this Code of Conduct promptly and appropriately.
- Engage in continuous learning to grow professionally and personally.
Unacceptable Behaviors
- Harassment, bullying, or intimidation in any form.
- Discrimination based on age, gender, ethnicity, disability, sexual orientation, religion, or any other characteristic protected by law.
- Unethical practices, including fraud, corruption, or dishonesty.
- Engaging in illegal activities or violating company policies.
- Intentionally disrupting or sabotaging team efforts.
How to Report Concerns
We encourage everyone to speak up if they witness or experience any behavior that violates this Code of Conduct. Reports can be made confidentially by contacting conduct@cutmycost or by calling 800-840-9690. All concerns will be addressed promptly and fairly, without fear of retaliation.
Commitment to Improvement
We are dedicated to upholding this Code of Conduct and evolving it as our company grows and the world changes. Your feedback is invaluable to us in ensuring that our values remain at the heart of everything we do.
Thank you for helping us create a supportive and inspiring community where everyone can thrive.
-Cost Plus