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How Saint Johns Companies Can Prepare for Hurricane Season With IT Disaster Recovery

For businesses in Saint Johns, Florida, hurricane season is more than just a weather forecast — it’s a critical business continuity challenge. Every year, companies risk data loss, service outages, and operational disruptions due to severe storms and flooding. If your business doesn’t have a clear IT disaster recovery plan, a single hurricane could leave you offline for days or even weeks. This article explores why IT disaster recovery is essential, how Saint Johns businesses can implement it effectively, and what steps you should take before the next storm hits.

a saint johns florida business owner planning IT disaster recovery

Why Hurricane Preparedness Matters for Your IT Systems

Hurricane season in Florida officially runs from June through November, but storms can strike outside those months as well. According to the U.S. Department of Homeland Security, hurricanes can cause widespread power outages, internet disruptions, and physical damage to buildings and equipment — all of which can cripple your IT infrastructure. Without a proper disaster recovery plan, even a short outage can result in lost revenue, reputational harm, and regulatory noncompliance if customer data is exposed or inaccessible.

What Is an IT Disaster Recovery Plan?

An IT disaster recovery (DR) plan is a documented, tested strategy for restoring your critical systems, data, and operations as quickly as possible after an unplanned disruption. For Saint Johns businesses, this often includes:

  • Offsite and cloud-based data backups
  • Failover systems to keep operations running
  • Communication plans for employees and customers
  • Regular testing and updating of the DR plan

The goal of a disaster recovery plan isn’t just to “get back online” — it’s to minimize downtime and keep your business functioning during and after a disaster.

Steps Saint Johns FL Businesses Should Take Now

Preparing for hurricane season doesn’t have to be overwhelming. Here are concrete steps you can take to protect your IT systems and your business:

1. Assess Your Risks

Start with a risk assessment to identify which systems and data are most critical. Understand which hurricanes and flood zones your location falls into and consider what would happen if your office became inaccessible.

2. Implement Cloud Backups and Offsite Storage

Local backups are not enough when your entire office could be underwater or without power. Cloud-based backup solutions ensure your data is safe and accessible no matter what happens to your physical location.

3. Test Your Recovery Procedures

Having a DR plan on paper is just the beginning — you need to test it. Simulate an outage and verify that your backups, failover systems, and communication plans work as intended. This also helps your team practice their roles during a real emergency.

4. Partner With a Reliable IT Provider

Many Saint Johns businesses lack the in-house expertise to develop and maintain a robust disaster recovery plan. That’s where partnering with an IT services provider can help. At Cost+, our Saint Johns IT support and cybersecurity team helps local businesses design, implement, and manage comprehensive disaster recovery plans tailored to their needs.

Don’t Wait for the Next Storm

Hurricanes are inevitable — but downtime and data loss don’t have to be. By planning ahead and investing in the right disaster recovery strategies, your business can weather any storm with confidence. For more tips on hurricane preparedness for your employees and facilities, visit Ready.gov.

To discuss your company’s IT disaster recovery options in Saint Johns, schedule a free consultation with our team today.

2025-07-06T20:36:59-05:00July 6, 2025|

Understanding the Windows Firewall Config Error KB5060829 and What It Means for Your Organization

Microsoft recently acknowledged a new issue affecting Windows 11 version 24H2, where users see unexpected notifications about a firewall configuration problem. The alert, identified as the Windows Firewall config error KB5060829, has left many IT teams and end users questioning whether their systems are at risk. In this post, we’ll explain what this error means, why Microsoft advises you to ignore it for now, and how your IT operations can respond effectively without overreacting.

For the official Microsoft update on this issue, you can visit their release health page here.

Windows Firewall config error KB5060829

What Is the Windows Firewall Config Error KB5060829?

After installing the optional June 2024 preview update for Windows 11 (KB5039302), some devices running version 24H2 began showing a warning that “Microsoft Defender Firewall is not using the recommended settings.”

This warning appears as a yellow triangle in the Windows Security app, creating the impression that firewall protections are misconfigured or disabled.

However, according to Microsoft, this is a false positive. Despite the notification, the firewall continues to enforce the expected rules and your device remains protected. In other words, the error does not indicate that your network or endpoints are exposed — it’s simply an incorrect status report generated by a bug in the latest update.

Microsoft has formally identified the bug under KB5060829 and is actively working on a fix.

Why You Shouldn’t Panic

It’s natural to assume that any firewall-related alert is cause for concern. After all, the firewall is a critical part of your system’s security posture. But in this case, Microsoft has confirmed that no action is required on your part:

“We recommend that you ignore the warning notification while we work on a resolution. The device firewall is working as expected and devices remain protected.”

This guidance is important for IT administrators and security teams to note. Attempting to manually reset firewall rules, uninstall updates, or roll back configurations may not only be unnecessary but could also lead to unintended consequences in a production environment.

How This Bug Could Affect Your Operations

Although this bug does not compromise security, it may still create operational noise and confusion:

  • Help desk tickets: Users who notice the warning icon may open support requests, adding to your team’s workload.
  • Monitoring alerts: Automated endpoint monitoring tools may report these warnings, cluttering dashboards and potentially masking real issues.
  • Compliance reporting: If your organization performs regular security checks, this false positive could result in inaccurate audit findings.

To mitigate these effects, communicate proactively with your teams and users. Let them know about the issue and explain that the firewall remains active and secure despite the notification.

Best Practices While Waiting for the Fix

Until Microsoft issues a formal resolution, here are a few best practices for managing the situation:

1. Stay Current on Microsoft Updates

Continue applying security and feature updates as recommended, and monitor Microsoft’s official release health page for progress on KB5060829. You can follow updates here.

2. Avoid Unnecessary Changes

Do not disable, reconfigure, or uninstall the firewall unless you have a separate business reason to do so. The firewall is still functioning and protecting your endpoints.

3. Communicate with Stakeholders

Inform end users and relevant business units that the warning can be safely ignored. This reduces unnecessary concern and support requests.

4. Monitor Your Own Security Posture

Continue monitoring network traffic and endpoint health through your existing security tools to ensure there are no unrelated incidents.

When Will It Be Fixed?

Microsoft is currently investigating and developing a resolution for the Windows Firewall config error KB5060829. At the time of writing, they have not announced a specific timeline for the fix but are expected to include it in a future cumulative update.

In the meantime, the key takeaway is that the firewall remains fully operational and no additional mitigation steps are required by IT or end users.

Lessons for IT Operations Teams

This issue is another reminder of why IT operations teams need clear processes for managing software bugs, false positives, and user communications. Here are a few lessons to take away:

  • Verify alerts against authoritative vendor documentation before taking corrective action.
  • Have a communication plan ready for end users when a widespread false positive appears.
  • Maintain a change control process to prevent unnecessary configuration changes in response to non-critical alerts.
  • Continue to prioritize patch management and avoid skipping updates out of fear of new bugs.

Proactive management and clear messaging can help maintain user trust and operational stability even when vendor bugs create temporary confusion.

Looking Ahead

The Windows Firewall config error KB5060829 is not the first — nor will it be the last — example of an unexpected software bug creating noise in your operations. But by staying informed and resisting the urge to overreact, you can protect your organization’s security posture and avoid unnecessary disruption.

We recommend bookmarking Microsoft’s release health page and monitoring it regularly for updates on this and other known issues.

For IT leaders, this is an opportunity to reinforce good practices around patching, user communication, and incident triage.

2025-07-06T13:00:00-05:00July 6, 2025|

AI Email Legal Risk: What Business Owners Should Consider

As businesses embrace tools like Microsoft Copilot and ChatGPT for communication, a new layer of concern has emerged—ai email legal risk. While AI tools can streamline productivity, they also introduce potential liability in areas like defamation, intellectual property, and privacy law. Business owners need to understand what’s at stake when machine-generated content becomes part of their daily operations.

person sending an email with an AI and worrying about legal risk

What Could Go Wrong?

AI-generated emails may seem polished, but they can still include inaccuracies, biased language, or improperly reused content. If your business sends out information generated by AI without proper oversight, you may be held responsible—even if the mistake wasn’t written by a human employee. This includes statements that could be interpreted as defamatory, violate copyright laws, or disclose confidential or protected information.

Top Legal Risks to Watch

  • Defamation: If an AI-generated message includes false or damaging claims about a person or company, your business may be liable—even if there was no intent to harm.
  • Copyright Infringement: AI tools may unknowingly replicate phrases, ideas, or materials that are under copyright protection, opening you to legal action.
  • Data Privacy Violations: Emails that disclose personal information about employees or clients may breach regulations like GDPR, HIPAA, or the CCPA.
  • Misrepresentation: If AI creates inaccurate claims in marketing or sales emails, this can lead to regulatory scrutiny or legal disputes.

Real-World Examples

In one case, a law firm’s automated follow-up emails—written by AI—incorrectly implied that a client had missed a payment deadline. The client sued for defamation, claiming reputational damage. In another instance, a company using generative AI received a cease-and-desist letter after AI-created marketing content closely resembled material from a competitor’s campaign.

Best Practices for Business Leaders

1. Always Review Before Sending

Never allow AI-generated emails to be sent without human review. Designate responsible team members to edit and approve content—especially anything external-facing.

2. Train Your Team on Risk Awareness

Ensure employees understand the limitations of AI. Conduct training to help staff identify red flags, including misleading statements, confidential data, or legal gray areas.

3. Keep Records of AI Outputs

Maintain an archive of AI prompts and generated content. If legal issues arise, you’ll want a full audit trail to demonstrate your review process and intent.

4. Disclose When Appropriate

In certain industries, it may be necessary—or simply good practice—to disclose when content is AI-assisted. This can build trust with clients and reduce risk.

5. Avoid Using AI for Sensitive Topics

Do not rely on AI tools to draft emails involving legal, financial, HR, or regulatory content. These areas carry too much nuance and liability to automate without oversight.

Helpful Resource

For a legal perspective on these risks, this article from Keystone Law provides a valuable overview of AI liability in professional communication:
The Risks of AI for Business

Where Cost+ Can Help

Through Security+, Cost+ helps companies establish safe AI usage policies, train staff, and audit communication practices to stay ahead of emerging risks.

Bottom Line

The rise of AI in business communication introduces both opportunity and risk. By understanding and addressing ai email legal risk, your company can benefit from efficiency gains without exposing itself to costly legal exposure.

By Thomas McDonald
Vice President

2025-07-06T11:53:26-05:00July 6, 2025|

Should You Outsource IT in New York City? Pros and Cons for Local Businesses

Outsourced IT in New York City: For many businesses in New York City, managing technology has become a full-time job. Between cybersecurity, cloud services, remote access, and day-to-day user support, the demands on internal teams are higher than ever. As a result, more organizations are asking a critical question: should we keep IT in-house—or outsource it?

Outsourcing IT is nothing new. But in NYC’s high-cost, high-demand environment, the calculus is shifting. Businesses are weighing more than just budget—they’re evaluating risk, responsiveness, and how well their current systems support growth. Below, we break down the pros and cons of outsourcing IT in New York City and what to consider before making the move.

The Case for Outsourcing

Outsourcing IT can reduce overhead, improve performance, and increase security—when done right. The model gives companies access to a full team of experts across networking, compliance, cybersecurity, and support without hiring each role in-house. For NYC firms, that means reducing the strain on internal staff and freeing up time to focus on clients and operations.

Another benefit is scalability. Outsourced providers can ramp services up or down as needed, whether it’s onboarding new users, rolling out cloud infrastructure, or handling after-hours support. For businesses with fluctuating demands, this flexibility is often more efficient than maintaining a static internal team.

The Risks and Challenges

Of course, outsourcing isn’t without tradeoffs. One of the most cited concerns is response time—especially when providers are based outside the region. In a city where minutes matter, delays in support can disrupt operations. That’s why many NYC companies prefer to work with providers that are local or close enough to deliver fast on-site assistance when needed.

Another challenge is alignment. Some outsourced IT firms apply a generic approach that doesn’t reflect the client’s industry or workflow. This can lead to missed details, security gaps, or miscommunications. It’s critical to work with a provider that understands your business—not just your systems.

Cost Considerations

Staffing a full internal IT department in NYC is expensive. Salaries, benefits, training, and management costs add up quickly. Outsourced models typically offer flat-rate pricing or flexible billing that aligns with actual usage. However, pricing alone shouldn’t drive the decision. The best providers offer both savings and measurable improvements in service quality.

Is There a Middle Ground?

For many companies, the solution isn’t choosing between in-house and outsourced—it’s blending the two. This hybrid model allows internal staff to focus on strategic initiatives while day-to-day support, security, and infrastructure are managed externally. Working with a provider that is geographically close—such as Cost+, based just over the George Washington Bridge—can offer the benefits of outsourcing without compromising responsiveness.

When Outsourcing Makes the Most Sense

Outsourcing is often a good fit for businesses that:

  • Have fewer than 100 employees and limited internal IT
  • Operate in regulated industries like law, finance, or healthcare
  • Need 24/7 monitoring or advanced cybersecurity
  • Want predictable IT costs with clear deliverables
  • Are struggling to hire or retain skilled IT staff in NYC

Conclusion

Outsourcing IT isn’t about giving up control—it’s about gaining capability. For many New York City businesses, it provides a path to better performance, stronger security, and lower overhead. The key is finding a provider who understands your priorities, speaks your language, and can support your team without slowing it down.

To learn more about your options for outsourced IT in NYC, visit our New York City IT services page.

2025-07-06T11:55:19-05:00July 6, 2025|

How to Cut IT Costs Without Cutting Corners: A Guide for NYC Businesses

Technology spending in New York City has always been a balancing act. Businesses need reliable systems, strong cybersecurity, and responsive support—but they also face some of the highest operating costs in the country. In an environment where every line item is under scrutiny, cutting IT expenses is a natural consideration. The challenge? Doing it without exposing the business to risk or sacrificing essential performance.

The good news is that reducing IT costs doesn’t have to mean reducing quality. Many NYC businesses are now rethinking how they approach IT—shifting away from bloated contracts and toward service models that offer flexibility, clarity, and real value. Here’s what that looks like in practice.

Business people reducing IT Costs in New York City

Start by Auditing What You’re Really Paying For

Most companies don’t know exactly what they’re spending on IT—or why. Between overlapping vendor contracts, legacy tools, and bundled “managed” services, it’s easy for costs to balloon. The first step toward cutting costs is understanding them. That means reviewing line items, assessing unused licenses, and identifying areas where performance and price are out of sync.

Eliminate One-Size-Fits-All Service Contracts

Many NYC-based providers lock clients into service plans that don’t match their actual needs. Whether it’s an inflated monthly retainer or bundled services the business rarely uses, these contracts are often more about predictability for the provider than value for the customer. By working with flexible providers—especially those just outside the city—businesses can pay only for what they need and scale support as they grow.

Leverage Cloud Solutions Strategically

Cloud services offer major cost advantages when used properly. The key is to avoid over-provisioning. Many businesses pay for cloud storage or compute capacity they never use. A smarter approach involves right-sizing cloud resources, managing access securely, and integrating platforms that match business workflows. Working with a provider that understands both the technical and financial aspects of the cloud can yield immediate savings.

Invest in Prevention, Not Just Reaction

Downtime, data breaches, and compliance failures are all expensive problems—and most are preventable. The right cybersecurity tools, employee training, and system monitoring can prevent six-figure losses for a fraction of the cost. Cutting corners here is false economy. Instead, focus on providers who emphasize protection and prevention as part of their core service model.

Consider Working with a Nearby but Lower-Cost Provider

Firms located just across the river can provide the same level of IT support—often with faster response times and dramatically lower rates. Cost+, for example, operates minutes from the George Washington Bridge and supports NYC businesses with enterprise-grade tools and pricing that reflects a New Jersey cost structure, not Manhattan overhead.

Key Areas Where NYC Businesses Can Cut IT Costs Without Risk:

  • Vendor consolidation and invoice auditing
  • License management and elimination of unused tools
  • Replacing hourly support with flat-rate models
  • Shifting email, file sharing, and backup to secure cloud platforms
  • Outsourcing cybersecurity to specialized providers instead of piecing it together internally

Closing Thought

In New York City, smart companies aren’t cutting IT—they’re cutting waste. By aligning technology with actual business needs, they’re protecting their operations, improving performance, and lowering their costs all at once. The right provider won’t ask you to compromise. They’ll help you do more—with less.

To explore how your business can reduce IT expenses without sacrificing quality, visit our New York City IT services page.

2025-07-02T09:00:18-05:00July 2, 2025|
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